Soft Play

Is a deposit required?

Yes, a 50% package deposit is required to secure your booking and the remaining balance is due no later than 14 days before the event date.

Is delivery included?

Delivery, set up and pack down is calculated at $2/km from Robina, QLD, 4226. Some suburbs may be eligible for free delivery.

Are there hire terms and conditions?

Yes, please click this link to view our hire terms and conditions.

Can I customise colours of backdrops?

Yes, all colours and backdrops are customisable and interchangeable. Just send us through your event inspiration or flick us an email with exactly what you have in mind, and we can give you a quote!

Can I customise the flower arrangements?

Yes, we use two incredibly talented businesses for our floral arrangements and can quote for customised arrangements. For dried arrangements we will get in contact with Pretty Dead Flowers to organise a unique display customised for you. However, if you believe ‘fresh is best’ then we will get in touch with Wilde Little Bloome. Feel free to check out their socials and give them a follow!

Is there a minimum spend?

We do not have a minimum spend for Gold Coast or Northern NSW events, we do however have a $500 minimum spend for Brisbane events.

Can I customise balloons?

Yes, we specialise in custom balloon colours to suit your theme and event requirements. Just email us with some inspiration of your desired colours and let us do the rest!

Do I get to keep the balloons after my event?

Yes, you have the option to keep the balloons after your event or for us to take them and recycle of them appropriately. The balloons will last for up to 6 weeks if they are looked after and stored out of direct sunlight.

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